Could not find the answer to your question? Check out the general FAQ and also feel free to contact us for further support!
You need to quit the app before uninstalling it, maybe force quit.
There are several ways to uninstall an app, but we recommend you to use one of the below options:
You can reinstall an app again from the App Store, Apple won’t charge you again.
In case if reinstall did not solve your issue, you can reset our apps:
rm -R ~/Library/Containers/com.rockysandstudio.DeskApp-for-Gmail
defaults delete com.rockysandstudio.DeskApp-for-Gmail
rm -R ~/Library/Containers/com.rockysandstudio.DeskApp-for-YouTube
defaults delete com.rockysandstudio.DeskApp-for-YouTube
rm -R ~/Library/Containers/com.rockysandstudio.app-for-whatsapp
defaults delete com.rockysandstudio.app-for-whatsapp
rm -R ~/Library/Containers/com.rockysandstudio.app-for-facebook-messenger
defaults delete com.rockysandstudio.app-for-facebook-messenger
rm -R ~/Library/Containers/com.rockysandstudio.Memory-Diag
defaults delete com.rockysandstudio.Memory-Diag
rm -R ~/Library/Containers/com.rockysandstudio.Battery-Diag
defaults delete com.rockysandstudio.Battery-Diag
rm -R ~/Library/Containers/com.rockysandstudio.Disk-Diag
defaults delete com.rockysandstudio.Disk-Diag
Feel free to ask us on Twitter